Privacy Policy

Last updated: November 1st, 2024
Introduction

At FedAI, we are committed to protecting the privacy and security of our customers’ data. This Privacy Policy outlines the types of information we collect, how we handle and mask sensitive data, and the measures we take to ensure that only non-identifiable information is sent to large language models (LLMs) for processing.

Information We Collect

We may collect the following types of information to provide and improve our services:

  • Personal Information: Basic data such as your name, contact information, and payment details.
  • Usage Data: Information related to your interactions with our platform, including IP addresses, device type, and analytics on usage patterns.
  • Service Data: Any information submitted to the platform, including text inputs and files for analysis.
Data Masking and Privacy Protection

FedAI takes strict measures to ensure that sensitive information is never sent to third-party providers or large language models in an unmasked form:

  • Automatic Masking: Any potentially identifiable data (such as names, locations, and contact details) is automatically masked before being processed by any LLM. This means we convert sensitive data into anonymous or placeholder formats.
  • User-Defined Masking Rules: We empower users to define specific masking preferences for additional custom protection based on their specific needs.
  • Encrypted Processing: All data processing within FedAI occurs over encrypted channels. No raw data is visible or accessible without applying privacy-preserving measures.
Data Usage

FedAI uses your information to:

  • Provide, maintain, and improve our services.
  • Personalize your experience and deliver targeted support.
  • Analyze usage trends and measure the effectiveness of our solutions.
Data Sharing

FedAI does not share any identifiable user data with third parties without explicit user consent. All data sent to LLMs for analysis or feedback is anonymized through masking.

Data Retention

FedAI retains masked and anonymized data for as long as it is necessary to provide services and as required by law. Users may request deletion of their data at any time.

Your Privacy Rights

You have rights regarding your data, including the ability to:

  • Access and update your personal data.
  • Request data masking or deletion from our system.
  • Revoke consent for data processing at any time.
Changes to this Policy

FedAI reserves the right to update this Privacy Policy to reflect operational changes and comply with legal requirements. Any updates will be posted here, with the date of revision clearly indicated.